The data concerning the user that we may collect and process in the context of his/her use of the Site is processed in accordance with the French law of 6 January 1978 as amended and with European Regulation n°2016/679/EU of 27 April 2016 known as “RGPD”.

The person responsible for the processing of personal data on this site is :
VIRGINIE ROUX CONSULTING SAS (RCS Antibes 831 534 961), whose registered office is located at 5 chemin du Corse 06480 La Colle sur Loup and whose secondary establishment is located 47 boulevard de Courcelles 75008 Paris.
This personal data is intended for our team, which guarantees its confidentiality (see the data confidentiality policy), and for our subcontractors whose mission is to process the data transmitted in compliance with the protocols and certifications held by our company.

Processing of personal data for the creation of a customer account on the site:
The data controller asks the user of the site who wishes to become a customer for personal data on the basis of an online form. Only the fields marked with an asterisk are mandatory. Last name, first name, billing address,
delivery address, e-mail address, password. The legal basis is contractual necessity. The DPMR states more precisely on this subject that the processing is “necessary for the performance of a contract to which the data subject is party
or the execution of pre-contractual measures taken at its request”. Your personal data may be used for the following purposes:
– management of your online customer account;
– online reservation and purchase of seats, tickets and products;
– management of your customer service requests;
– customer relationship management;
– complaints management
– participation in competitions.

In order to improve the conditions of our relations, your personal data may also be used for these purposes:
– improvement of our website and your browsing comfort (displays on our website, etc.)
offers in connection with the products you have purchased or viewed on our website).
– sending information in connection with products and/or services you have ordered from us;
– organisation of promotional operations, in particular through social networks;
– carrying out statistical studies.

Processing of personal data when subscribing to our Newsletter :
In order to take into account the user’s subscription to our newsletter, we need the user’s email address, which we collect and process on the basis of the user’s consent (art. 6 para. 1 point a) of the RGPD).
The user’s email address is only intended for our team and our subcontractor Mailchimp to send our newsletter. We process and keep the user’s email address until he or she unsubscribes to our newsletter. The user can unsubscribe at any time by clicking on the link provided for this purpose at the bottom of each information email, or by
writing an email to virginie.roux@aupaysdelafleurdoranger.com.

The user’s email address may be transferred to and stored on servers based in the United States by our service provider in charge of sending newsletters. This service provider is a trusted third party that guarantees adequate data protection measures and uses the Swiss-US Data Protection Shield.

Processing of personal data when making a payment on the site
-or the user of the site chooses to pay via STRIPE.
STRIPE’s activity consists of processing transactions carried out by bank cards. The execution of such transactions requires the processing of personal data, such as the name of the cardholder, the card number, the expiry date of the card and the CVC code. The data is transmitted to STRIPE via the STRIPE API. STRIPE uses the data to finalise the transaction in the systems of the card networks, a task that STRIPE performs as the processor of
data to comply with its regulatory obligations. The legal basis for this processing is the consent of the user for the purpose of purchasing a good or service on the online site. This service provider is a trusted third party that guarantees adequate data protection measures and uses the Swiss-US Data Protection Shield recognised by the European Commission as providing an adequate level of protection for personal data transferred by a European entity to companies established in the United States.
->either the user of the site chooses to pay via Paypal.
Paypal collects the user’s personal data such as name, address, credit card number.
The legal basis of the processing is the consent for the acquisition of a good or service on the site.
The data does not leave the European Union as Paypal is based in Luxembourg.

User rights :
The user benefits at any time from a right of access, rectification, portability and deletion of personal data concerning him or her or limitation of the processing. The user may also, for legitimate reasons, oppose the processing of data concerning him/her.
To exercise these rights, the user may contact our dedicated service:
– By email at: virginie.roux@aupaysdelafleurdoranger.com
– By post to : VIRGINIE ROUX CONSULTING SAS 5 chemin du Corse 06480 La Colle sur Loup
If, however, you consider that we have not processed your personal data in accordance with the regulations in force, you have the possibility of lodging a complaint with the CNIL: https://www.cnil.fr/fr/plaintes.